Consumer Complaint Recovery Fund Notice

 

  "CONSUMERS WISHING TO FILE A COMPLAINT  AGAINST A COMPANY  OR A 

RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A 

COMPLAINT FORM  TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE 

LENDING, 2601 NORTH LAMAR,  SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT

FORMS AND INSTRUCTIONS MAY BE  OBTAINED FROM THE DEPARTMENT’S

WEBSITE AT  WWW.SML.TEXAS.GOV. A TOLL-FREE  CONSUMER HOTLINE IS 

AVAILABLE AT 1-877-276-5550.

 

THE DEPARTMENT MAINTAINS A RECOVERY  FUND TO MAKE PAYMENTS OF 

CERTAIN ACTUAL OUT  OF POCKET  DAMAGES  SUSTAINED BY BORROWERS

CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A 

WRITTEN APPLICATION  FOR  REIMBURSEMENT FROM THE RECOVERY FUND

MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE 

PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, 

PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV

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